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Our Commitment to Integrity, Regulation, and Quality Care

At Synapse Mental Wellbeing, we understand that seeking mental health support requires a profound level of trust. Our entire practice is built on three non-negotiable pillars: strict Regulation, unwavering Integrity, and the highest Quality of Care. This ensures your journey toward wellness is supported by ethical, accountable, and legally compliant practices.

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Regulation and Legal Compliance:
Setting the Highest Standards for Professional Care

In a landscape where standards can vary, Synapse is proud to lead by example. We proactively embrace robust national and international regulations to guarantee transparency, competence, and legal adherence in our practice.

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Professionals' Registration

We ensure all our practitioners are fully licensed and regulated under the relevant professional bodies:

  • Psychologists and Mental Health Professionals: All are formally enrolled and regulated under the National Council of Allied Healthcare Professionals (NCAHP). This mandates adherence to national guidelines for ethical conduct and supervised practice.

  • Psychiatrists: Our consulting psychiatrists are registered under their respective State Medical Councils, such as the Karnataka Medical Council (KMC), ensuring they practice medicine under the legally required standards for diagnosis and pharmacological treatment.

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Data Protection and Confidentiality

Protecting your personal and health information is our paramount responsibility. We maintain strict compliance with global and national data protection laws to safeguard your privacy:

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  • Indian Mental Health Act (2017): We adhere to the provisions of the Indian Mental Health Act regarding the rights of persons with mental illness, including their right to confidentiality of information.

  • HIPAA (Health Insurance Portability and Accountability Act): For clients utilizing international standards of privacy and security, our data handling processes are designed to comply with HIPAA guidelines, ensuring robust protection of your Protected Health Information (PHI).

 

For a deeper dive into how we handle your information securely, please refer to our Policies Page.

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Name
Registered / Enrolled with
Registration Number
Pranav Amarnath - Founder | CEO | Counselling Psychologist at Synapse Mental Wellbeing
Pranav Amarnath
National Commission for Allied Healthcare Professionals
99-5103-7472-8681
Divyashree GM (Divya) - Co Founder | Chief Visionary | Counselling Psychologist at Synapse Mental Wellbeing
Divyashree GM
National Commission for Allied Healthcare Professionals
99-6067-8776-8114
Dr. Shree Lakshmi Mallya - Founding Member | Consultant Psychiatrist at Synapse Mental Wellbeing
Dr. Shree Lakshmi Mallya
Karnataka Medical Council
Navya Anna Mathew - Founding Member | Counselling Psychologist at Synapse Mental Wellbeing
Navya Anna Mathew
National Commission for Allied Healthcare Professionals
Pending Enrolment

Integrity: The Core of Our Practice and the Foundation of Therapeutic Relationships

Integrity means acting with complete honesty, fairness, and strict adherence to professional ethics. We are committed to maintaining the sanctity and confidentiality of every therapeutic relationship.

  • Ethical Boundaries: Our professionals adhere to the strictest ethical codes of conduct relevant to their respective fields, ensuring clear, professional, and appropriate boundaries are maintained at all times.

  • Transparent Practice: We maintain open communication about our processes, fee structures, and the rationale behind recommended treatments, fostering an environment of mutual respect.

Quality of Care: Excellence Through Audit and Expertise

Quality care at Synapse is defined by providing compassionate, effective, and tailored support that is constantly evaluated for excellence.

  • Internal Quality Audits: We conduct regular, structured internal audits of our clinical practices, documentation, and client feedback to ensure that our service delivery meets the highest standards and that compliance with all regulations is consistently maintained.

  • Evidence-Based Approach: Our practitioners utilize therapeutic modalities that are supported by clinical research, ensuring that the treatment you receive is current and effective.

  • Continuous Professional Development: Our team is committed to lifelong learning, regularly engaging in advanced training and clinical supervision to refine their skills and stay abreast of the latest advancements in psychological science.

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To understand the importance of choosing a regulated practitioner who practices ethical care, we invite you to read our blog post: Why Regulation Matters in Mental Health Care.

Ready to Begin Your Journey?

When you choose Synapse Mental Wellbeing, you are choosing a partner dedicated to accountability, exceptional quality, and trust.

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